Terms and Conditions

1. Product/Service Validity:

Products/Services are valid as per the dates displayed on the description pages.

2. Payment:

Payment through PayPal, credit cards and direct bank transfer (only within the EU) is accepted.
Credit cards accepted: Mastercard and Visa.
Vino roma does not charge a service fee for processing credit card payments.
Full payment is required to make a binding reservation.
Payment will be listed as vino roma on the credit card statement.

3. Modifications/Amendments:

The requests for modifications/amendments must be directed to vino roma by mail or telephone.

4. Refunds:

4.1. Prior to the Event

Please refer to the cancellation fees listed at section 5 below.

4.2. After the Event

No refunds are available once an event is commenced.

5. Cancellation Charges:

Canceling a booking with vino roma may result in cancellation fees being applied. vino roma will charge cancellation fees as stated below in Section 5.1-5.3. When canceling the booking you will be notified via email or telephone of the total cancellation fees.

5.1 Greater than 30 days of event date

20% of the total price as cancellation fee.

5.2 Within 29 to 8 days of event date

50% of the total price as cancellation fee.

5.3 Within 7 to 0 days of event date

100% of the total price as cancellation fee.

6. Prices:

Prices of all events are per person, unless otherwise specified.

7. Not Included:

Included are only the wines to taste (normal quantities for degustation) during the tastings, water and bread. Special arrangements may include further food and drink options, these will be stated in relevant descriptions on-site and/or emails during arrangement. Any other products or services are not included in the stated prices.

8. Accuracy:

We check and recheck facts about the product/service offered to ensure accuracy. When we know of a significant change in advance, we notify the consumer.

9. Booking:

In all bookings, the person making the booking shall be deemed to have accepted the booking conditions on behalf of the persons named in the booking. The contract will be governed by and subject to the Terms & Conditions. No variation to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of vino roma.

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